Contact Us
Contact us for telephone or E-mail support
Thank you for purchasing this Canon product. Should you need to use our warranty service on this product, we refer you to the terms and conditions stipulated below.
The EWS is comprised of two different service offerings and the offering that is applicable to you is determined by your location and the product you have purchased. For most Canon consumer products, a Return To Base service is offered. If a product develops a manufacturing fault during the warranty period then it must be returned to a Canon approved repair facility where it will be repaired free of charge by Canon authorised technicians. Your product will be returned to you when the repair is complete.
For eligible Laser and Inkjet products (in selected countries only), an On-Site service is offered. Please refer to the On-Site terms and conditions below to view the list of eligible products.
If an eligible product develops a manufacturing fault during the warranty period then On-Site Warranty service will be provided in one of the following ways:
On-Site Repair (via technician)
On-Site Exchange (via courier)
If On-Site terms and conditions are not listed below then our On-Site service is not available in your country. In this instance, only Return To Base warranty service will be provided.
Please be aware that if your product is not listed below then it is not eligible for an On-Site warranty, only a Return To Base Warranty is provided.
European Warranty System (EWS) member countries offering Canon On-Site warranty:
Austria | Belgium | Czech Republic | Denmark | Finland |
France | Germany | Hungary | Ireland | Italy |
Luxembourg | The Netherlands | Norway | Poland | Portugal |
Switzerland | Slovakia | Spain | Sweden | UK |
Select a product range below to jump to the applicable models
MAXIFY
|
i-SENSYS Single Function Printer
|
i-SENSYS Multifunction Printer
|
i-SENSYS Fax
|
imageRUNNER
|
imagePROGRAF | PIXMA |
MAXIFY Printer | |
---|---|
MAXIFY iB4050 | MAXIFY iB4150 |
MAXIFY MB5050 | MAXIFY MB5150 |
MAXIFY MB5155 | MAXIFY MB5350 |
MAXIFY MB5450 | MAXIFY MB5455 |
PIXMA | |
---|---|
PIXMA PRO 1 |
imagePROGRAF | |
---|---|
imagePROGRAF PRO-1000 | imagePROGRAF PRO-1100 |
i-SENSYS Fax | |
---|---|
FAX-L100 | FAX-L1000 |
FAX-L120 | FAX-L2000 |
FAX-L2000IP | FAX-L220 |
FAX-L295 | i-SENSYS FAX-L3000 |
i-SENSYS FAX-L3000IP | FAX-L380 |
FAX-L400 |
imageRUNNER | |
---|---|
imageRUNNER C1225iF |
IMPORTANT:
We recommend checking the exact warranty conditions for your model with your local contacts as local restrictions may apply.
Contact us for telephone or E-mail support
Register your product and manage your Canon ID account
Locate a repair centre and find other useful information regarding our repair process