Austrian kitchen equipment supplier GEV wanted to process invoices and delivery notes faster, to meet its goal of providing same day delivery for 97% of orders. The company was looking for a digital solution that would speed up its paper-based workflows and give it more process control and visibility.
The solution
We developed a tailor-made Order Fulfilment solution, dovetailing Canon’s Document Management platform with GEV’s ESP system, to digitise all order documentation and automatically archive and tag it for fast and easy retrieval.
The benefits
Our solution sped up fulfilment by helping staff find delivery notes faster, and by cutting time to invoice through e-signing. As well as improving document security and visibility, the system also improved the customer experience, by providing clearer, editable order templates.
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