SOFTWARE

eMaintenance

Spend more time on your organisation’s key activities by letting eMaintenance take care of the management and administration of all your Canon networked MFP and SFP devices. This remote monitoring service diagnostic application automates processes to maximise productivity, efficiency and security while minimising effort for you.
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eMaintenance

Device management, effortlessly

eMaintenance handles time-consuming tasks relating to device management and administration. Automated meter readings, remote diagnostics, instant event notifications, enhanced consumables management and streamlined device deployment all help your business become more efficient.

Key Benefits

As a remote device monitoring service application, eMaintenance handles a checklist of management and administration tasks with minimal intervention or effort from the user.

  • Cut admin with automated meter readings

    No need to record or estimate monthly readings.

  • Maximise uptime thanks to remote diagnostics

    Faults and alarms are detected automatically.

  • Boost efficiency with instant event notifications

    Stay up to date with your device’s performance.

  • Consumables management takes care of re-ordering

    Low toner levels are assessed and resolved.

  • Remote usage profiles for enhanced device deployment

    Monitor status, workload and usage patterns remotely.

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Automate management processes to give you more time

eMaintenance automates your networked devices’ management processes, while adhering to strict security protocols, giving you more time to spend on core activities.

There’s no need to record monthly meter readings or use estimates, or to manually access status, workload and usage patterns of devices – it’s all taken care of automatically, with secure data transfer.

Device optimisation for more uptime

The application is designed to maximise your devices’ performance and reduce maintenance costs.

Event notifications are sent immediately, keeping you up to date, while Canon or Service Provider is alerted to faults automatically for quick resolution.

It also assesses toner levels and places an order for more when required automatically, so you always have enough without having to stockpile.

  • Remote, automatic diagnostics

    Canon’s Remote Diagnostics monitor faults and alarms, and automatically informs your provider for quick resolution.

  • Just-in-time consumables ordering

    The eMaintenance system monitors toner levels and places an order with the Service Provider just when more is needed.

  • No more monthly meter readings

    There’s no need to take meter readings or to reconcile incorrect estimates. eMaintenance records accurate data automatically.

  • Automatic scheduled printer updates

    Benefit from automatic updates of firmware for imageRUNNER ADVANCE devices.

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