SOLUTIONS
Customer Communications
Deliver exceptional customer experiences, differentiate from the competition and empower business users to create personalised customer communications for all channels.
OVERVIEW
Canon’s Customer Communications Solutions
We help organisations implement customer communications solutions that underpin their customer experience strategy by leveraging omnichannel communications, automating processes and enabling on-demand communications.
The benefits of Customer Communications Solutions
Our cost-effective solutions speed up time to market, enable personalised omnichannel communications by unifying data silos and improve productivity for business users through secure automated processes.
CASE STUDY
Dutch Employee Insurance Agency increases customer satisfaction with tailor-made communications
UWV transformed its digital and multichannel communications by tailoring messages to customers’ preferred channels and automating processes to save time, achieve a business cost reduction and minimise errors. Read more about how this Netherlands-based agency improved customer satisfaction whilst increasing efficiency.
Market Insight
Improve customer experience by delivering strong customer communications
5 best practices by Kaspar Roos of Aspire
5 best practices by Kaspar Roos of Aspire
Discover why customer communications is crucial to success in today’s market and how to strengthen your approach.
Related Solutions
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Document Production Automation
Automate and centralise the production of business critical documents.
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Document Composition and Delivery
Enabling businesses users to produce and quickly deliver data driven communications.
Explore Digital Transformation Services
Drive forward your digital transformation, regardless of where you’re working from.
EXPLORE RELATED SERVICES Explore Further
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Transforming Customer Experience & Operational Excellence in the New Normal
Catch up with our webinar.
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Transforming operations: How to adapt fast in the new normal
Learn how to drive efficient, transparent, compliant business processes.
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Optimising Communications in the Age of the Customer
Transform your technical and tactical approach to customer experience.
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