More time and less hassle with our 3-Year Warranty Offer
Applies to eligible products listed below
Buy any of the selected cameras and printers to enjoy greater peace of mind with our 3-Year Warranty Offer
Buy any of the selected cameras & greater piece of mind with our 3-Year Warranty Offer
Compact refillable printer with high yield inks for low-cost everyday home printing of vivid photos and sharp documents.
A compact, reliable, refillable multifunctional ideal for or home or office, with high yield inks for productive low-cost printing.
A compact Wi-Fi, refillable All-in-One with high yield inks for low-cost home or business printing from smart devices and the cloud.
Productive Wi-Fi 4-in-one with smart device and cloud connectivity, 20-Sheet ADF and very high page yields for low cost printing.
Refillable ink tank printer, maximise productivity with a low TCO solution.
Stretch uptime and trim costs with a hassle-free refillable ink tank printer.
Refillable ink tank printer delivering high yield, quality and functionality at a low cost per page.
A dedicated printer with refillable ink tanks offering cost savings, convenience and absolute dependability.
A high yield, low cost, productive All-In-One offering dependability, convenience and creative freedom.
Super speedy and convenient, this high yield All-In-One delivers pin-sharp documents and vivid photos, day after day.
A high yield, low cost All-In-One with Wi-Fi offering non-stop reliability and impressive creative flexibility too
Get connected and save – with highly productive, low-cost printing you can count on every time
Stay connected, stay competitive. The ultimate creative toolkit, with superb low-light performance, deep learning AF and 5.5K Raw video.
Pursue Perfection. The EOS 5D Mark IV is beautifully engineered and a thoroughly accomplished all-rounder.
Shoot more ambitious projects with the EOS 6D Mark II, a professional DSLR that gives you what you need.
A full-featured DSLR that takes you closer, lets you shoot faster and capture superb 32.5 megapixel images
The EOS 800D lets you shoot amazing photos and movies of the important times in your life.
Re-think what you know about mirrorless cameras. The EOS R5 uncompromising performance will revolutionize your photography and filmmaking.
The radical EOS R6 features technology that will have you falling in love with photography all over again.
A full-frame 30.3 Megapixel sensor with impressive detail, ISO performance and Dual Pixel CMOS AF.
The Canon EOS RP puts the power of full-frame mirrorless into a small, lightweight EOS R series body.
Upon having successfully registered online for a Canon warranty offer, you will be sent by email a confirmation of your application containing both your reference number and personalised log-in details for a website on which you can check the status of your claim. In the event that you have registered any incorrect information, this will reflect on that site and you will also be sent an email informing you of the information still required. The quickest way for to provide us with any missing information is by logging in to that website and updating your details.
Please note! Your file should not be larger than 4 MB. You can only upload JPG, TIF and PDF.
Exclusions are detailed in the Terms and Conditions. In summary, the exclusions include the following:
1. Non-promotional products. See HERE for a full list of eligible products
2. Product purchased outside of promotional territory
3. Second-hand, refurbished or reconditioned products, or products which are counterfeit or infringe the intellectual property rights of the Canon group of companies in anyway (for example, including but not limited to parallel or “grey” products)
This refers to how you originally purchased the product.
To locate the serial number visit the link 'Where to find serial for printers and cameras. And it will show you where it is for your product[s]. Please DO NOT confuse the serial number with the EAN/Barcode. The photo below represents the EAN/Barcode, which usually resides on the side of the product box, this is NOT the product serial number that you are required to submit to validate your claim. The serial number is located on the body of the product itself, to help you find your serial number please consult our guide for printers and cameras.
Please note the login is case sensitive so please ensure you type it in exactly (with upper/lower case).
For the following issues when trying to register on-line:
- I’ve been trying to register for some time and it won’t let me
- I keep getting a ‘not authorised’ message
- I’ve tried resubmitting the form but it won’t work.
In MOST instances this is down to the device you are trying to access the website from i.e. a mobile/smart phone, apple mac, other device etc. it’s not a fault with the website. You will need to consult the manufacturer of the product you are using for advice in these instances. If the above frequently asked questions have not answered your query, you can email us on the email address below: techsupport@canon-cna.com
If you are unable to register through the online registration form, please contact Canon customer support via email on techsupport@canon-cna.com
Return To Base:
If a product develops a manufacturing fault during the warranty period then it must be returned to a Canon approved repair facility where it will be repaired free of charge by Canon authorised technicians. Your product will be returned to you when the repair is complete.
Onsite:
If an eligible product develops a manufacturing fault during the warranty period then On-Site Warranty service will be provided in one of the following ways:
For further information regarding the different Warranty Services and for full Warranty terms and conditions please click here.
Once your claim is validated, if you need to obtain extended and/or upgraded warranty services provided via this offer, please contact Canon Support via email on techsupport@canon-cna.com
a. Provide the full printer and camera model name and serial number*;
b. Confirm the Operating system installed on your computer – if applicable;
c. Confirm your contact details, address of the device/printer and your E-mail address;
d. Provide proof of product purchase & activated promotional warranty offer, as per the email confirmation sent to you following online warranty registration(s);
e. Provide a clear fault description and carry out any diagnostics as advised;
f. Comply with any reasonable instructions from the Helpdesk to allow you to receive the warranty service.
* For help on where to find your serial number please consult our guide for printers and cameras.
Buy any of the selected cameras & printers and you can enjoy greater piece of mind with our 3-Year Warranty Offer